What information does Muia Consulting collect and how is it collected?

  1. Personally-Identifiable Information:

Muia Consulting typically receives specific data about its website visitors only when such information is provided voluntarily, such as when our visitors request information, purchase or enroll for services, provide resume information for employment opportunities, or send us e-mail. Of course, some of these activities require that you give us information, such as when you make a purchase, pay for services, submit your resume, or request certain types of information. When you provide personally-identifiable information to Muia Consulting through one of our websites or to one of our representatives when purchasing our products and services, it will be used to fulfill your specific request. In most cases, you will be given the opportunity to select whether you do, or do not, want Muia Consulting to use this information for additional purposes. Muia Consulting reserves the right, in its discretion, to send you bulletins and other important information about your Muia Consulting services. Absent any instructions from you, Muia Consulting may use information you provide to inform you about additional services and products offered by the Muia Consulting family of companies, Muia Consulting authorized agents, and other goods and services providers with whom Muia Consulting has relationships and whose offerings might be of interest to you. Muia Consulting will not, however, sell or trade your personally-identifiable information unless we are authorized or legally required to do so. On those sites where you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, Muia Consulting will treat that portion of the information as non-confidential and non-proprietary and, except as otherwise expressed in this privacy statement, Muia Consulting assumes no obligation to protect such information from disclosure.

  1. Your Muia Consulting-Hosted Website and Third-Party Sites:

Information that you disclose in a public space, including on any bulletin board, chat room, or website Muiaconsulting.com may host for you as part of your Muia Consulting service, is available to anyone else who visits that space. Muia Consulting cannot safeguard any information you disclose in these locations. Additionally, Muia Consulting websites contain links to sites that belong to third parties unrelated to Muia Consulting cannot protect any information you may disclose in these sites and recommends that you review the privacy policy statements of those sites you visit.

  1. Exceptions and Limitations:

Notwithstanding the foregoing and in compliance with applicable laws, Muia Consulting (i) cooperates fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communications transmitted to Muiaconsulting.com or purported unlawful activities of any user of the Service, and (ii) takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, Muia Consulting be required to disclose personally identifiable information. In addition, Muia Consulting may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate Muia Consulting; or (iii) to protect the rights or property of Muia Consulting or others. In connection with the potential sale or transfer of any of its interest in www.muiaconsulting.com and other sites owned by the company, Muia Consulting reserves the right to sell or transfer your information (including, but not limited to name, address information, and other information you provided to Muia Consulting) to a third party that (i) agrees to be Muia Consulting’s successor in interest with regard to the maintenance and protection of information collected and maintained by Muia Consulting; and (ii) agrees to the obligations of this policy statement.

 

GDPR

Following the GDPR regulations from the European Union, Muia Consulting has to inform you on the following topics:

  1. What types of personal data are collected?
  2. What’s the purpose of collecting this information
  3. Who can access the information?
  4. How long do we store your information?
  5. What does Muia Consulting do to protect your personal information?
  6. What to do if you want to review correct or remove your personal information?
  1. What types of personal data are collected?

Every visitor can choose to visit the website without providing any Personal Information. When you decide to contact use through the contact form on our website, we request you to provide personal information about yourself. Furthermore we collect Navigational Information.

Personal information refers to information which is provided voluntarily, such as when our visitors request information, purchase or enroll for services, provide resume information for employment opportunities, or send us e-mail.

Navigational information is considered part of Personal Information when this information can directly or indirectly identify you as an individual. Navigational information holds information about your computer and your visits to the website, such as your GEO location, type of browser, length of visit, mobile network provider and the pages you viewed. Muia Consulting uses Google Analytics to collect navigational information. It is against the Google Analytics Terms of Service to collect Personally Identifiable Information (PII).  Therefore we cannot match the information obtained through Google Analytics with a certain individual.

To collect the Navigational Information we use third party cookies from Google. A cookie is a small string of characters that is sent to your device when you visit the Muia Consulting website. This cookie allows the website to recognize your browser when you visit the website again.

 

  1. What’s the purpose of collecting this information?

We use your Personal Information provided through the contact form to respond to visitor’s requests. The marketing team will look into the information provided to determine which services will suit best to solve your issue.

We use Navigational Information to improve the Muia Consulting website. We do this in order to provide the best user experience possible for the visitors of the Muia Consulting website.

The Muia Consulting website is equipped with social media features such as a link to our Facebook page and other social media channels. These features are able to collect your IP address and the pages you are visiting on the Muia Consulting website. They may also set a cookie to enable the feature to function properly. Our Privacy Policy does not apply to these social media features. The policies from the companies providing these features apply to the interactions you have with them.

Sometimes you may find a link to another website on the Muia Consulting website. This policy however is not applicable to those websites. Your interactions with those websites are subject to the policies they have set out.

 

  1. Who can access the information

The data we collect can only be accessed by members of the Muia Consulting team.

The Personal Information provided through the contact form will be accessed by the Marketing & Sales team.

Muia Consulting uses Google Analytics to keep track of navigational information. Google Analytics is our Data Processor and has access to the Navigational Information from visitors on muiaconsulting.com. Google has obligations to conform to the EU GDPR as well. By May 25 2018, Google will be fully compliant.

Muia Consulting will not, sell or trade your personally-identifiable information unless we are authorized or legally required to do so.

 

  1. How long your information is stored

The Personal Information obtained through the contact form will be stored up to two years.

The Navigational Information will not be stored by Muia Consulting itself but on the Google Analytics servers. We can access navigational information over a time span of one month.

 

  1. What does Muia Consulting do to protect your personal information?

All personal identifiable information is being stored on servers with sufficient security measures. The servers are located in a controlled and secure environment without access for unauthorized people.

  1. What to do if you want to review correct or remove your personal information?

You have the right to request access to your personal information, to ask for corrections and updates to your personal information and to ask for us to delete your personal information. On top of that you have the legal right to raise an objection to our collection and use of your personal information.

To make use of these rights you can contact us at the following email address: info@muiaconsulting.com. You can reach us by phone on the following phone number (from Monday until Friday between business hours): +1 647-493-0541. You can send your request by mail to the following address: 399 Applewood Crescent #3, Concord, ON L4K4J3.